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2024-01-18: DDOT Community Input Meeting

Meetings

DDOT Reimagined Plan: Final draft available on February 1st, public hearing on February 15, public comment open from February 15th until March 17th

At the first community input meeting of the year, DDOT announced the next steps of its Reimagined plan. The final draft plan will be published on February 1st, and a public hearing will be held on February 15th in place of the regularly scheduled community input meeting.

This is independent coverage, but you can also reference official Detroit Documenters reporting .

Jefferson “BRT” Pilot Goes Live on Monday

Increased frequency on DDOT Route 9 (Jefferson), previously announced in October , goes live on Monday, January 22nd. For now, this is only a frequency increase to every 10 minutes on weekdays and every 15 minutes on weekends. Other amenities, such as curb bulb-outs and faster fare payment, will be implemented at a later date.

Of note, DDOT officials on the call stated that a bus-only lane is not feasible for the Jefferson corridor as it would leave only one travel lane for vehicular traffic. Bus lanes will still be considered on other corridors.

Also of note: DDOT informed attendees that the State Fair Transit Center is anticipated to be open at the end of March or beginning of April, weather permitting. The outside structure is nearly complete and construction crews are working on the interior now.

Public Comment Summary

Approximately 50 members of the public were on the call, with some being unable to speak due to the meeting’s 90-minute time limit. Riders requested clarification on whether the Jefferson BRT was a new bus route with new stops; DDOT clarified that this was not a second route along Jefferson but rather a frequency change on the existing Route 9. No stops will be added, removed, or relocated as part of the January service change. Interim Director Michael Staley states that DDOT hopes to have the first upgraded amenities in place along Jefferson by Summer 2024. Others expressed support for BRT-style improvements along other major corridors, specifically Grand River and Van Dyke.

Additionally, Staley provided an update on recruitment efforts upon request from the public: The October 2023, November 2023, and January 2024 classes each had over 50 students, approaching the maximum student-instructor ratio DDOT can accommodate. Currently DDOT has filled less than 5% of its extra board positions, which leaves very little ability to adjust for both planned and unplanned driver absences and results in frequent run cuts. Per Staley, a department within the City of Detroit has begun implementing a repayment plan to recoup the cost of training and CDL licensure for operators who separate from DDOT before a set period of time.

Other commenters highlighted broken stop announcements and bike racks on a number of buses, which DDOT officials committed to addressing. Riders also requested better promotion of the monthly community input meetings, including inside buses; Unlike SMART, DDOT does not sell advertising space inside its coaches, so there is space to do so.

Reliability concerns, vehicle cleanliness problems, and accessibility issues at bus stops were once again highlighted; a wheelchair user specifically noted a stop along the Dexter on West Outer Drive outside Fellowship Chapel. DDOT is sending supervisors to inspect this stop as well as any locations where riders have reported getting passed by bus drivers.

The owner of a gas station at the western end of Route 8 (Warren) called into the meeting, citing consistent problems with riders who have been harassing DDOT drivers and other customers inside the convenience store during layovers. The owner takes no issue with allowing bus drivers to use the gas station restroom, but is requesting DDOT take action on the issue of problematic riders. DDOT has scheduled a site visit and is open to adjusting the endpoint of the route if needed.

Key Presentation Slides

New ATU Agreement: Pay increase of $3/hr New ATU Agreement: New starting rate of $19.25/hour, up to $22.61/hour after four years. With bonuses, the new rates are $22.03/hour to start and $28.49/hour after four years. DDOT launched the "Sentinels of Safety" program on December 1st to minimize unsafe employee behavior. Online safety training is being developed for DDOT operators, which will initially include a module on distracted driving. Safety Message of the Day: "Hail, Hail Rock 'n' Roll: Don't get blindsided at intersections" Service restoration plan Required pullouts are steadily increasing quarter-to-quarter with 200 AM pullouts and 214 PM pullouts necessary by September 2024 to deliver planned service Service restoration plan: 584 operators will be necessary by September 2024, up from 400 in January 2024 January service changes: Effective Monday, January 22nd, frequency on Route 9 (Jefferson) will increase to every 10 minutes on weekdays and every 15 minutes on weekends. January service changes: Introduction of BRT features and amenities will follow at a later date including bus stop islands, stop consolidation, improved shelters, and "connection corners" improvements at major transfer intersections January service changes: Frequency on Route 16 (Dexter) increased to every 20 minutes during the day on weekdays, and frequency on Route 18 (Fenkell) increased to every 45 minutes at the start of weekday service instead of after 8:00am January service changes: Peak period supplemental trips added to Route 3 (Grand River), Route 13 (Conner), Route 15 (Chicago/Davison), Route 19 (Fort), Route 7 (Seven Mile), Route 27 (Joy), Route 60 (Evergreen), and Route 67 (Cadillac/Harper) Paratransit safety across all operators: 8 preventable accidents, 12 non-preventable accidents, and 13 injuries 97.2% of weekday paratransit trips have run on time overall 265,282 paratransit trips taken over past year across all providers Up to 1.5 paratransit trips per hour on an average weekday DDOT Goals for 2024: Safe, Reliable, Customer-Oriented, and Cost-Effective service Upcoming Meetings: DDOT Reimagined Public Hearing on Thursday, February 15th at 5pm, Local Advisory Council Meeting on Tuesday, February 20th at 10am, and a Community Input Meeting on Thursday, March 21st at 5pm